@import url("https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap");:root{--primary:#0058bc;--primary-strong:#0070eb;--primary-soft:#d8e2ff;--secondary:#f4f3f8;--success:#008f3a;--warning:#b86b00;--danger:#ba1a1a;--info:#0058bc;--surface:#faf9fe;--surface-raised:#ffffff;--surface-muted:#f4f3f8;--surface-tint:#eeedf3;--text:#1a1b1f;--muted:#414755;--muted-soft:#717786;--line:#e3e2e7;--line-strong:#c1c6d7;--focus:rgba(0,112,235,0.28);--shadow-card:0 4px 20px rgba(0,0,0,0.04);--shadow-float:0 18px 48px rgba(26,27,31,0.1)}*{box-sizing:border-box}body,html{margin:0;min-height:100%;background:radial-gradient(circle at top right,rgba(216,226,255,.45),transparent 34rem),var(--surface);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:15px;line-height:1.45;letter-spacing:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.58}.app-shell{display:grid;grid-template-columns:260px 1fr;min-height:100vh}.sidebar{padding:24px 18px;border-right:1px solid rgba(193,198,215,.42);background:rgba(250,249,254,.82);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px)}.brand{display:flex;align-items:center;gap:12px;margin-bottom:32px;font-size:21px;font-weight:800;letter-spacing:0}.brand-mark{display:grid;width:48px;height:48px;place-items:center;border-radius:999px;background:var(--primary-strong);color:#ffffff;box-shadow:0 10px 24px rgba(0,112,235,.22)}.brand-mark svg{stroke-width:2}.nav{display:grid;grid-gap:10px;gap:10px}.button,.nav button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;border:1px solid transparent;border-radius:12px;background:transparent;color:var(--muted);box-shadow:none;font-weight:600;transition:background-color .16s ease,border-color .16s ease,color .16s ease,transform .12s ease,box-shadow .16s ease}.nav button{justify-content:flex-start;padding:0 16px}.button{padding:0 18px;background:var(--surface-raised);border-color:rgba(193,198,215,.72);color:var(--text)}.button:hover,.nav button:hover{background:rgba(244,243,248,.76);color:var(--text)}.button:active,.nav button:active{transform:scale(.98)}.nav button.active{background:rgba(0,112,235,.11);color:var(--primary)}.button.primary{background:var(--primary-strong);border-color:var(--primary-strong);color:#ffffff;box-shadow:0 12px 24px rgba(0,112,235,.18)}.button.primary:hover{background:#0067d9;color:#ffffff}.button:focus-visible,.nav button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--focus);outline-offset:3px}.main{padding:28px 30px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:26px;padding-bottom:18px;border-bottom:1px solid rgba(193,198,215,.38)}.toolbar{display:flex;flex-wrap:wrap;gap:10px;justify-content:flex-end}.toolbar-panel{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:18px}.filters{display:grid;grid-template-columns:repeat(3,minmax(160px,1fr));grid-gap:12px;gap:12px;width:min(760px,100%)}.title{margin:0;font-size:40px;line-height:48px;font-weight:800;letter-spacing:0}.subtitle{color:var(--muted);margin-top:6px;font-size:17px}.grid{display:grid;grid-template-columns:340px 1fr;grid-gap:18px;gap:18px}.lead-row,.login-card,.panel{border:1px solid rgba(193,198,215,.58);border-radius:16px;background:rgba(255,255,255,.9);box-shadow:none}.panel{padding:20px;min-width:0}.lead-row:hover,.panel:hover{box-shadow:var(--shadow-card)}.panel-title{margin:0 0 16px;font-size:17px;line-height:24px;font-weight:700}.detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:16px}.lead-list{display:grid;grid-gap:12px;gap:12px}.lead-row{width:100%;padding:16px;text-align:left;color:var(--text);transition:background-color .16s ease,border-color .16s ease,box-shadow .16s ease,transform .12s ease}.lead-row strong,.message strong{font-weight:700}.lead-row.active{border-color:rgba(0,112,235,.42);background:rgba(216,226,255,.34);box-shadow:none}.lead-row:active{transform:scale(.995)}.meta{color:var(--muted);line-height:18px}.meta,.status{font-size:13px}.status{display:inline-flex;align-items:center;min-height:26px;padding:0 10px;border-radius:999px;background:#eef4ff;color:var(--primary);font-weight:600}.messages{display:grid;grid-gap:12px;gap:12px;margin-top:14px}.message{padding:14px;border:1px solid rgba(227,226,231,.9);border-radius:14px;background:var(--surface-raised)}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));grid-gap:12px;gap:12px}.event-list{display:grid;grid-gap:10px;gap:10px;margin-top:18px}.event-item{padding:12px 14px;border:1px solid rgba(227,226,231,.9);border-radius:12px;background:rgba(244,243,248,.64)}.empty-state,.notice{padding:14px 16px;border:1px solid rgba(193,198,215,.58);border-radius:14px;background:rgba(255,255,255,.82);color:var(--muted)}.notice{margin-bottom:16px}.notice.error{border-color:rgba(186,26,26,.22);background:#fff4f2;color:var(--danger)}.message.client{border-left:4px solid var(--primary-strong)}.message.bot,.message.manager{border-left:4px solid #4c4aca}.form{display:grid;grid-gap:12px;gap:12px}.input,.select,.textarea{width:100%;border:1px solid rgba(193,198,215,.72);border-radius:12px;background:rgba(255,255,255,.94);color:var(--text);box-shadow:none;padding:12px 14px;transition:border-color .16s 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